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Owner app

Dispatch

Field service

Mini program

Technician

Dispatch

At-Home Car Care App

For mobile wash, maintenance, and repair teams: booking, technician dispatch, service logs, payments, and ops dashboards—with a live interactive demo.

Try the interactive demoIndustry report (Chinese)

Who uses it

Owner, dispatch, and technician

A chat group holds a quiet day. Once dozens of visits move, a new address and a substitute technician stop matching.

  • Owner app

    Book the vehicle, the window, and pay. Time, address, and whether the technician has left all live on that job.

  • Dispatch

    Assign by district and who is free. A reassignment carries a reason, and the owner sees the new technician.

  • Technician

    See only the assigned address and lines. Arrival, work, and add-ons stay on the job, priced before the work starts.

A normal day

Booking, reassignment, add-ons, and payment

Taking payment is the easy part. The hard part is a new time, a different technician, and a higher price that the owner and the shop still recognize as the same visit.

  • Booking

    Register the vehicle and address, pick a service and window, pay the deposit, and see the current status.

  • Reassignment

    When the first technician cannot go, switch people and keep a reason. The owner sees the new person, not the morning message.

  • Add-ons

    Extra work changes the amount on the job before it starts. It is not quoted in chat.

  • Payment

    The balance follows the confirmed lines. A complaint later opens this job.

What shops run into

Where reschedules, substitutes, and add-ons diverge

Volume is rarely lost at checkout. It is lost when the time changes, the technician changes, or extra work is added, and the owner and the shop are no longer looking at the same visit.

  • A reschedule that nobody sees

    The owner moves the time or the address. The technician still leaves with the morning message and arrives to an empty driveway.

  • A substitute the owner never heard about

    The first technician cannot go. The shop sends someone else. The owner is still waiting for the original person.

  • Extra work that will not reconcile

    Oil or a wash gets added on site and paid in chat. At month end, nobody can say which visit that money belongs to.

One visit

One visit, from booking to payment

A new time, a different technician, or extra work on site updates this visit.

  1. 01

    The owner books

    Vehicle, service, and a window that can be served. The deposit is paid, and the status stays visible.

  2. 02

    The shop assigns

    Dispatch uses the district and who is free. Who went, and why someone was replaced, stays visible.

  3. 03

    Time or person changes

    After a reschedule or a substitute, the owner and the technician both see the latest plan.

  4. 04

    Visit and payment

    The technician leaves, arrives, and finishes. The balance follows the work confirmed on this visit.

What comes first

The first release covers a working day

Booking, assignment, reschedules, and payment go live first. Parts and memberships can wait.

  • Now

    Districts and shifts, deposit and balance, reschedule and reassignment notices, technician accounts, services and prices.

  • Later

    Parts inventory, stored value, coupons, and extra cities.

  • How you work today

    Service areas, time slots, and how late an owner can reschedule follow the way your shop already runs.

After launch

How the day is run after launch

  • Morning

    Clear unassigned jobs, missing addresses, and expired windows before technicians leave.

  • During the day

    Reschedules, substitutes, and jobs that cannot be done stay on the original job.

  • Evening

    Completed, cancelled, wasted trips, and balances are counted from the day's jobs.

FAQ

Questions before a first release.

Chat, the demo, how technicians are assigned, and what the first version includes.

Want a first-release list?

Tell us your districts, crew size, and how reschedules work today.

Talk through your shifts

Chat holds a small day. It stops matching the owner’s view once addresses, technicians, and prices change. The app and the dispatch desk exist so those three people read one job.

No. The demo shows one job. Launch replaces the name, cities, prices, payment, and notices.

Either works, but pick one for the first release. Assignment fits your own crew. Claiming fits outside partners. Running both at once makes reschedules diverge.

Owner booking and reschedule, dispatch assignment, on-site updates, deposit, and balance. Parts, memberships, and coupons can follow.

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Let's Talk

If you have a concrete workflow AI hasn't solved yet, let's figure out the right approach together.

We unpack the workflow with you, judge whether AI is worth using and which approach makes the most sense, then come back within 5 business days with a practical initial plan and estimate.

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